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2019 | Annual Report

Executing Our Strategy

Creating Value,
Anywhere and
Everywhere

We’re adding value anywhere customers may need us, including through products and services from our flagship Cat® brand and family of brands. Whether it’s a complex and connected job site or a machine performing a simple task independently, our products and solutions help our customers get the most out of their investments.

On the drawing board

Customer-focused design guides us in creating components that are easy to maintain and increase customer uptime.

In the factory

We use weld automation to yield significant productivity, velocity and quality gains.

Across our network

Data analytics create visibility into parts availability across Caterpillar and dealer networks, making it easy to quickly restock the right parts.

During the buying process

Cat Financial is a one-stop shop for financing for Caterpillar equipment, providing flexible options for customers from purchase through resale.

In the training room

Caterpillar’s MWM brand offers training for customers and operators in the safe operation of the brand’s gas engines, generator sets and cogeneration systems.

After a sale

Solar Turbines’ InSight Platform™ uses remote monitoring technology to troubleshoot machine health issues and give customers insights that help them stay productive.

On the job site

Caterpillar’s intelligent suite of digital and technology services helps customers improve safety, boost efficiency and productivity, and save time and money.

At customers’ fingertips

Whether operating an engine or a fleet, the Perkins® My Engine App provides users with insights, along with maintenance and service information in eight languages, to help keep owners productive.

While browsing online

E-commerce solutions allow customers to compare and purchase products, no matter where they are. A new website for retail customers in China brings the flexibility of e-commerce to a growing market.

During inspections

Apps like Cat Inspect make equipment inspections easy and capture data in a single place, allowing customers to make quick decisions based on results.

On short-term jobs

When customers need capabilities beyond those in their ordinary fleet, Caterpillar rental equipment provides flexibility to get the job done.

At end-of-life

Our remanufacturing offerings include parts for eight Caterpillar brands, including Progress Rail. Our rail team is committed to recycling 100% of its scrap material and uses 96.1% reused or recycled materials in locomotive overhauls.