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2019 | Sustainability Report
Caterpillar's Environmental,
Social and Governance Approach

People
Employee
Health & Safety

SASB Code: RT-IG-000.B
SASB Code: RT-IG-320a.1

The health and safety of our employees is our top priority. We manage safety at the highest levels, using the same tools we employ to measure and improve other aspects of business performance, such as continuous improvement processes, metrics, scorecards and performance management. Our enterprise strategy embeds safety in the strategic pillar of operational excellence. By putting safety front and center and linking it to our strategic goals, we never lose sight of this critically important issue.

Enterprise metrics and targets, as well as goals developed within each business unit, keep us on track for continuous improvements. Common enterprise targets create structure and accountability, while business unit process improvements create opportunities for innovative safety efforts, which can be shared across the enterprise.

Our EHS assurance manual establishes baseline expectations for safety, and Caterpillar’s health and safety professionals provide expertise and support to operations around the world. Within our facilities, we use a variety of processes, tools, training and continuous improvement teams to manage risks and create an engaging culture with relentless focus on safety. At the same time, Caterpillar Safety Services provides solutions and expertise to support dealers, suppliers and customers by leveraging cultural assessment tools, guiding continuous improvement processes, providing technology to identify and mitigate risk, and sharing a wealth of industry-specific safety resources. Our safety website provides access to a wide range of interactive online training courses for safety, health and the environment.

In the spirit of continuous improvement, we look for new ways to strengthen our safety approach. We’ve modified our risk evaluation and assessment process to better identify which facilities may benefit most from assessments and recommendations for improvement. At facilities worldwide, we attempt to use localized resources who have specific knowledge of regulations and requirements in a local region.

We continue to refine our standard processes with embedded safety procedures for the work that we do. From time to time, non-routine tasks may be identified. In 2019, we developed pre-task assessment tools to focus on these activities to identify and manage potential risks before beginning the work. As Caterpillar’s business — including our expanded offerings for customers — grows, we continue to refine our focus on creating safe working environments, and ultimately, keeping people safe.

Safety Goals

Reduce recordable workplace injury rate to 0.60 and lost-time injury case rate to 0.15 by 2020.

Our relentless focus on safety has enabled us to meet our 2020 safety goals for operations. Our vision has always been and continues to be zero injuries. Our safety goals represent expected progress on our path to zero. We strive for all team members to go home safely, every day.

Despite our progress, we are saddened to report one of our contractors suffered a fatal workplace injury in one of our facilities in 2019. We are dedicated to the safety of everyone working at Caterpillar. We encourage our extended team of contractors, dealers, suppliers and customers to focus on safety for their operations and employees.

We have improved our recordable injury frequency rate by 93% from our 2003 base year, and by 19% from 2018 to 2019. We have improved our lost-time case frequency rate by 95% from our 2003 base year, and by 6% from 2018 to 2019.

In 2019, we saw our best safety performance on record.

0.43
Recordable Injury Frequency
(RIF)

Recordable injuries
per 200,000 hours worked

Bar chart showing Caterpillar's Recordable injuries per 200,000 hours worked in 2003, from 2016 to 2019, and our 2020 goal.

0.15
Lost-Time Case
Frequency Rate (LTCFR)

Work-related injuries resulting in lost
time per 200,000 hours worked

Bar chart showing Caterpillar's Work-related injuries resulting in lost time per 200,000 hours worked in 2003, from 2016 to 2019, and our 2020 goal.
0
2019 Employee Fatalities
1
2019 Contractor Fatalities

0.43 Recordable Injury Frequency (RIF)

Recordable injuries per 200,000 hours worked

2003 2016 2017 2018 2019 2020 Goal
6.22 0.50 0.49 0.53 0.43 0.60

0.15 Lost-Time Case Frequency Rate (LTCFR)

Work-related injuries resulting in lost time per 200,000 hours worked

2003 2016 2017 2018 2019 2020 Goal
2.97 0.19 0.17 0.16 0.15 0.15