We strive to continually attract, develop, engage and retain a high-performing
and diverse global team.
We are focused on attracting talented individuals from the widest talent pool possible. When employees join Caterpillar, whether they are early career or experienced hires, they begin learning about our company values, culture and code of conduct on day one through a robust orientation program.
We are intentional in providing opportunities to strengthen employees’ skills and grow their capabilities throughout their career. At the high school level, we provide students with hands-on manufacturing experience to help develop skills and inspire them to pursue a career in manufacturing. In Bangalore, India, for example, we host students and teach them how STEM skills can be applied through virtual and physical demonstrations.
For early career talent, we offer internships, co-ops and career development programs for engineering, marketing and manufacturing. In 2020, we maintained our commitments to our university partners and delivered a virtual intern program. The majority of our interns worked remotely in areas such as engineering design, simulation, digital, logistics and marketing. Leaders and mentors helped ensure that interns received meaningful work experiences based on their specific skills, career interests and goals.
We are committed to helping people reach their full potential and strengthen technical, professional and leadership skills at every level throughout their career. We offer high-impact learning opportunities that include skill-based programs, experiential learning, formal classroom training, mentoring and on-the job collaboration, as well as tuition assistance at colleges and universities. We continued to offer these learning opportunities during the pandemic and, for example, moved 85% of classroom learning in engineering to a virtual format.
Through ongoing talent reviews and robust succession planning, we evaluate capability and identify the talent pools we need to succeed now and in the future.
Key Development Programs
Skills-based programs to upskill our manufacturing employees are developed locally and tailored to the specific needs of the business. For example, new welders in our Decatur, Illinois, factory go through a six-week program focused on safety, quality and welding techniques.
Employees across the globe participated in our Lean Fundamentals, Problem Solving and Leadership programs to increase Lean capabilities, and drive operational excellence throughout our company.
Our Engineering Rotational Development Program allows early-career engineers opportunities to work in research and development, new product introduction and continuous improvement over 12 to 18 months, rotating between assignments and gaining foundational training, as well as coaching, mentoring, and professional development opportunities to grow both technical and leadership skills.
In 2020, more than 1,600 employees across the globe completed our fully virtual Marketing Orientation Program to gain a comprehensive understanding of our business strategy, products and services, and the value of our dealer network.
Since its launch in 2019, an 18-month Culture of Sales program has enabled more than 600 field-facing, customer-focused teams to solve business challenges, share best practices and heighten acumen of core sales competencies.
Our executives continued to coach rising talent. By leveraging remote, live-learning as the pandemic unfolded, they provided real-time insights to mid- to senior-level Caterpillar leaders in our Leadership Development 300 and Leadership Development 400 by-invitation programs. These leaders learned firsthand how to tackle critical business challenges with agility, while building capabilities around a variety of topics including strategic thinking and building high-performing teams.